The Communication Cycle Step 3 – Transmit

by David Ferrers

Do you ever wish that you could communicate in a way that would make people do exactly what you want, when you want, with goodwill?
Or do you sometimes find that your feelings about situations get in the way of the results you want?
That was exactly Claire’s problem. She was very good at sizing up situations, [...]

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The Communication Cycle Step 2 – Compose

by David Ferrers

Do you ever wish that you had the skill to compose all your messages, both written and verbal, so that the recipients clearly understood what was wanted and acted immediately?

Arthur was an engineer, he saw everything as a linear progression: problem, diagnose, find cause, calculate solution, tell someone what to do.
The problem is that people [...]

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Your Questions About Any Leadership Issue Answered Instantly

by David Ferrers

Do you ever find yourself unsure of the right course of action?
In such situations do you ever wish there was someone you could talk things over with in confidence?
Let me tell you Tim’s story.
Difficult Leadership Issues Managed Successfully
Tim’s company had recently taken over a larger, yet somewhat old-fashioned rival. His company wanted Tim, a production [...]

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Leaders Are Readers

by David Ferrers

How much do you read?
Is it important that you read?
I ask these questions because I was browsing around on the Leadership Now blog this morning and I noticed an article headed Build Your Leadership Library.
They have 180 titles, all with at least a 40% reduction.
I hasten to add that we do not make a penny [...]

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